Customer Care
/ Call Center
| • |
Inbound
product support |
|
| • |
Nutrition
information lines |
|
| • |
Registered
dietitian agents |
|
| • |
Mail/e-mail
response |
|
| • |
Health
professional outreach |
|
| • |
Sampling
programs |
|
| • |
Fulfillment |
|
| • |
Media
Inquiries |
|
| • |
Market
research |
|
| • |
Customer
retention |
|
|
| • |
Complaint
resolution |
|
| • |
Technical
inquiry resolution |
|
| • |
Order
processing |
|
| • |
Dealer
locator |
|
| • |
Detailed
reporting and analysis |
|
| • |
Remote
call monitoring |
|
| • |
Sales
and marketing support |
|
| • |
Lead
qualification |
|
| • |
Coupon
redemption |
|
| • |
Refund
processing |
|
|
|
